The implementation of facilities management maintains its concept for best practice in between construction and property management. Creating an environment that is conductive to carrying out the company’s primary operations, taking an integrate view of the services infrastructure, and using this to deliver customer satisfaction and value for money through support for and enhancement of the core business. Creating a property with highly cost effective, enhance the company’s culture and image, enable future change in the use of space, deliver effective and responsive services, and provide competitive advantage to the company’s core business.

In other words, facilities are the infrastructure that supports business with the idea of protection of what we built. The key components that impact FM implementation are a synergistic blend of hard and soft services.